Policies for PAK 2000

Confidentiality/Security Statement

At PAK 2000, we understand your concerns about the security of online transactions. Therefore, our site is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through this site.

We do not provide, share, sell or rent your e-mail address, phone number, address or any payment information to any other company or individual.

Returns

If you are not satisfied with your purchase, call our Customer Care Department at (603) 569-3700 x235 within 30 days of receipt of purchase. We will discuss your return with you and issue a Return Authorization Number. You may then return the product to us for an exchange or refund, whichever you prefer.

A flat 10.00/per order restocking fee will apply
Items sent back without a return authorization may be refused

Damages

PAK 2000 warrants that the goods supplied will be free of defects in materials or workmanship. In the event that something is wrong with your product, please contact our Customer Care Department at (603) 569-3700 x235.

Shipping Policy

PAK 2000 uses UPS for delivery; we do not ship to PO Boxes.

Orders are generally shipped on the same day as received if placed before 2pm, orders placed after 2pm will ship on the next business day.

Please see the chart below for transit time:

Expedited Delivery

If you need your order quickly we can help you with 2nd day or overnight delivery, make sure to select your option during checkout.
Expedited Delivery orders need to be placed by noon, EST. Please let us know if you have any questions regarding expedited delivery (603)569-3700 x235

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